Guide to Xfinity Installation: Self Vs Professional Installation
Maybe you were about to sign up with Xfinity Internet service but got stuck between deciding whether to self-install or let a professional do the work. If any of this sounds familiar, this guide will show you how it’s done.
Installing and activating the service might be a piece of cake for some. However, the real question to ask yourself is if you are ready to deal with the unexpected problems that may arise during installation? Don’t fret, let’s walk you through both processes to figure out which one’s best.
How to Self-Install Xfinity Internet?
When signing up for Xfinity’s services, customers have the option to order the self-install kit either on the phone or online. This kit is mailed to your home address. The provider charges $15 for shipping the equipment along with the instructions.
If you don’t want to wait for the Self-install kit to be mailed to your address, you can always pick the kit from a nearby customer service center.
What’s Inside the Kit?
Here are the items you will find in the Xfinity Installation kit:
- XFi Wireless Gate modem or router
- Coaxial cable
- Power Cable
- Ethernet cable
- Manual for getting started
- Policy documentation
- Return labels (in case you want to return the kit)
How to Get Started?
Check your kit for the items mentioned above. Once everything is there, you are now ready for the installation so you can start enjoying your Xfinity bundle deals:
Step 1: Connect the Coaxial Cable
Take the coaxial cable and connect one of its end to the wall socket. Twist until it’s tight.
Step 2: Connect the Cable to the Router/Modem
Now take the other end of the cable and place it in the coaxial input on the xFi Wireless gateway. Make sure it’s tight.
Step 3: Plug the Power Cable
Take the power cable and plug one of its ends into the getaway as well. Plug its other end into an outlet.
Step 4: Wait for the Gateway to Turn On
This should power your getaway. If it doesn’t, double-check all the connections and press the power button.
Step 5: Watch the Light
The online connection light will turn on after this. This might take up to 20 minutes.
You’re almost done….
Setting Up the Network
This is the trickiest part of the self-installation. After setting the equipment, you must also set up as well as configure the network for connecting the devices. These steps will make it easier:
Create the Network Name
Create an SSID (network name) and password for your network. Usually, the network name along with the password is mentioned on your router. Sometimes, more than one network name is listed. That simply means you can choose either.
Click on the Wi-Fi Settings
Go to the Wi-Fi settings of your device and choose the SSID name from the available networks.
Type the Password to Connect
Enter the password and you are done.
Use an Ethernet Cable
Instead of creating a wireless network, you can also directly connect your device to the Internet via an Ethernet connection. For that, plug an Ethernet cable into one of the ports on the device. Plug the other end of the cable into your device and that’s all!
Activate the Service
Hooking up the equipment and cables is one half of the equation. The other half is to activate the service. There are 4 ways of activating your service:
- Got to the official website and visit the activation page
- Call (1-855-652-3446) for service activation
- Activate from your TV (For Xfinity TV Packages)
- Download and install the xFi mobile app
Calling a Professional for Xfinity Installation
Does the self-installation process sound overwhelming? No problem, opt for professional installation instead.
You can schedule the appointment for professional installation at the time of ordering your services. This costs up to $89.99. It takes almost 2 hours for the technician to install your equipment as well as activate the service. If your home is not wired for Xfinity cable already, it may even take up to 4 hours.
Xfinity recommends its customers to prepare the following checklist before scheduling an appointment for professional installation:
- Prepare all TVs or PCs at the time of installation
- Make all cable outlets accessible
- Have an 18-year-old and older present during the installation
- Keep the modem, router, wireless cards, and other equipment ready
- Place the TV sets or entertainment 3 to 5 feet away from the wall
- Make the exterior cable connection accessible
- Move all pets away when the technician is home
Self-Installation Vs Professional Installation
|The Pros||It’s free; only shipping charges apply||The technician handles all technical issues as they arise|
|More compatible with your schedule|
|No appointment required|
|The Cons||Not recommended for customers with limited technical knowledge||Requires appointment|
|The service is costly|
Choosing between professional or self Xfinity Installation is easy. If you are a busy person and you trust a professional, choose professional installation. On the contrary, if your house is wired for Xinfity service already and you have some technical knowledge as well, self-activate your service and save some bucks!