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Spectrum Voicemail Services

Complete Guide to Setting Up Spectrum Voicemail Services

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Have you successfully subscribed to Spectrum Voice services? Great! Now the next step is to set up your voicemail services because it pays to have someone take the message and forward it to you in these situations. Hence life without voicemail is unthinkable anymore.

Like regular voicemail services, Spectrum Voicemail lets your callers leave a message when you are away from home or unable to answer your phone. This guide is your opportunity to learn how to enable voicemail services without anyone’s help.

Find more about Spectrum packages and pricing.

Getting Started with Spectrum Voicemail Services

Setting up the voicemail service is easy. You can do it from your home phone.  Follow these steps for a quick and successful Voicemail setup:

  1. Dial *98 from your home phone
  2. Enter the last 4 digits of your phone number

(Consider this your temporary PIN)

  1. Upon receiving the prompt, enter this PIN and press #
  2. Enter the PIN again when prompted

(This is standard)

  1. Now, say your name and press # again

How to Skip the PIN?

Once you’re done with setting up everything, Spectrum Voicemail access will prompt you to enter the PIN that you set up earlier. This can be annoying which is exactly why you can skip the process.

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This can be done by using VoiceZone. Follow these steps to skip the PIN:

  1. Sign in to your online account
  2. Choose the Phone Icon from the top right corner of your screen
  3. This will take you to the VoiceZone platform
  4. Once you are there, go to Settings
  5. Choose Edit from the voicemail settings
  6. Select voicemail PIN settings
  7. Check the box in the PIN Skip section
  8. Save the changes and you’re done.

You won’t be asked to enter the PIN whenever you try to listen to the messages received in the voicemail.

Spectrum Voicemail Services

How to Change the PIN?

Don’t just ignore your PIN after the Spectrum Voicemail setup. For security reasons, it’s advisable to change your pin regularly just like you should be updating your passwords. Here are the steps for that:

  1. Sign in to your online account
  2. Choose the Phone icon from the top right corner of the screen
  3. Go to the Settings tab
  4. Click Edit from the voicemail settings
  5. Find the Change My Voicemail PIN section
  6. Enter a new pin to the boxes
  7. Hit save to save the changes

How to Listen to Your Voicemail Messages?

If you are listening to your messages for the first time, for Spectrum voicemail access, you will first have to set up your mailbox and a greeting message.

Setting Up a Voicemail Greeting Message

You can customize a single voicemail greeting for all missed calls on your Spectrum Home Phone. Voice customers can even set up a different greeting messages for different types of calls. Callers will hear the default greeting if you don’t put up a personalized greeting.

So, if you want to add a personal touch to your greeting, make sure you are connected to your Spectrum internet and follow these steps:

  1. From your PC sign into your online account
  2. Note: You can not record voicemail greets from Internet-enabled Spectrum devices
  3. Click on the phone icon and go to the voice online manager
  4. From there, choose Settings and go to Voicemail Greetings
  5. Pick the Greeting type
  6. Record the messages
  7. Hit save changes and you’re done.

Listening to Your Voicemail Messages

From Phone

Simply dial the Spectrum Voicemail number, which is *98. Next, follow the prompts to listen to the messages you have received.

From Computer

To listen to messages on your PC, follow these steps:

  1. Sign in to your online account
  2. Choose the Phone icon from the top
  3. Choose the Voicemail tab from the VoiceZone platform
  4. Select the message you’d like to play

How to Delete a Voicemail Message?

Once you have listened to the voice message after hitting the Spectrum Voicemail number, simply dial 3 for deleting the message and play the next one.

Alternatively, you can also delete the messages online. Repeat these steps for that:

  1. Sign in to your online account
  2. Go to the Voicemail tab
  3. Choose the “X” button right next to the message you want to delete

That’s it, the message is now deleted.

Is There a Spectrum Voicemail Cost?

The voicemail services are one of the features of the Spectrum Voice service. You just have to pay for the voice services and that’s it – all 28 calling features (including the voicemail) are yours.

You may go for Spectrum packages for internet, TV, and voice services to get a good deal on all three services.

This is everything you needed to know for setting up voicemail, greeting messages, and using your services to the fullest. If you have a subscription to Spectrum Mobile, you can even listen to messages from your voicemail using the voicemail app for Android and iPhone.

Frequently Asked Questions

How to set up Spectrum voicemail?

Click here to find the steps to set up voicemail services.

How to set up voicemail on Spectrum landline?

First-time users must dial *98 and follow the prompts to set up voicemail services on their landline.

How to check Spectrum voicemail?

You can check your voicemail from your home phone or PC by logging into your spectrum account.

How do I access my Spectrum voicemail remotely?

launch the voicemail app pre-installed on your Spectrum device to, enter your spectrum credentials and now you’re ready to access voicemails remotely.

How to check Spectrum voicemail from home phone?

Dial *98 to check and play messages in your voicemail from your home phone.

How do I turn off Spectrum voicemail?

Contact support to learn how to turn off or disable voicemail services.

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