MetroNet Internet: Everything You Need to Know
When it comes to the internet, people want a stable connection and high speeds. And this is exactly what MetroNet offers! They are easily one of the best providers in the United States. The company is widely known for its fiber-optic services. Apart from the MetroNet internet, they offer fiber phone and fiber IPTV services. They are currently present in eight states, including Minnesota, Iowa, Florida, Indiana, and Michigan.
Although the provider is offering its services in just a few states, the company is still ranked as the 8th largest fiber optic provider in the United States. Their internet service is highly reliable. Plus, it’s available in multiple deals. Also, not to forget how affordable the Metronet internet prices are! All this makes the company a favorite among internet users.
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A Brief Overview of MetroNet
MetroNet was founded in 2005. It’s headquartered in Evansville, Indiana. The company is committed to delivering an unparalleled connectivity experience with its fiber-optic broadband service. MetroNet fiber internet is gaining significant traction in the country, helping them pose a tough competition for the big ISPs. The company has acquired both Jaguar Communications and LightSpeed Fiber Communications.
MetroNet Internet Plans
The best thing about the provider is that they understand their subscribers best. They know that their customers want access to blazing-fast internet speeds, and that is exactly what they try to deliver. The company also ensures to provide a stable connection so that the users can continue to do their tasks without any hassles. In addition, the company is aware of their customer’s individual needs. This is why they are offering their internet service in three different plans. Let’s have a look at them.
1. 200/200 Mbps
This is the first deal that the provider offers. Opting for this internet deal will give you a connection speed of 200 Mbps. This package is ideal for those who don’t really use the internet all the time. It’s best for moderate use. You can also download large files with this plan. This deal can support more than three connected devices.
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2. 500/500 Mbps
This package is ideal for those who frequently use streaming platforms such as Netflix and Hulu to enjoy the content. You should also consider picking this package if you like to play video games online. Also, if you are someone who likes to video chat with your friends and family often, this deal will work fine for you. It can support up to 4+ connected devices.
3. 1/1 Gbps
As the name suggests, opting for this plan will give you an internet speed of 1 Gbps. This deal is perfect for professional gamers or for those who like to play video games all the time. Also, you should go for this package if you can’t stand buffering while streaming your favorite content on different platforms. This deal can easily support more than five connected devices at a single time. This means that your entire family can easily enjoy streaming and browsing.
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All About MetroNet Internet Prices
As you know MetroNet is offering three internet deals, you must be curious to know about their prices. Well, their most basic plan 200/200 Mbps will cost you $49.95/month. And after 12 months, the cost will become $59.95. Their next plan, 500/500 Mbps will cost you $59.95/month for the first 12 months. After one year, the price will increase to $69.95. The provider’s third internet deal, 1/1 Gbps will cost you $59.95 for the first six months before the price increases to $69.95 for 12 months. The regular cost of a 1 Gbps plan is $89.95. Please note that the prices are subject to change.
Advantages of MetroNet Fiber Internet
The provider’s internet service is one of the best in the country. You can find a lot of positive MetroNet internet reviews on the web. There are many perks that you get when you subscribe to them. Here are a few of them:
1. Unlimited Data
You will be glad to know that the company does not place any cap on the data limit. This means that you can use as much internet as you like without worrying about a thing.
2. No Contracts
Yes, you read that right! The provider doesn’t bind its subscribers to the annoying contracts. You can unsubscribe from their service at any time you want. There will be no cancelation or termination fees.
3. Buyout
If you are subscribed to another provider and want to switch to MetroNet, guess what? The company will buy out the current contract, allowing you to become a part of the provider’s family much quicker.
Experience the Excellent Customer Support
MetroNet has always placed its customers at the core of its business. They know how important it is to deliver quality service to their subscribers. However, technical issues are inevitable. Therefore, if you run into an issue with the service, you can always count on the provider for help. The company has a well-trained staff of professionals who will listen to all your queries and will respond to them promptly.
You can count on the provider to offer you quality solutions to your service-related issues. Also, if you have encountered a complicated problem such as a MetroNet internet outage, the provider will send a technician over to your place to troubleshoot the issue for you. Here are some of the ways via which you can reach out to them:
1. Phone
Although their internet service is unmatched, there are times when you can encounter a problem. In such a circumstance, don’t hesitate to call the provider. You can reach out to them whenever you want and report your issue. They have talented reps who will take care of it.
2. Email
If you don’t feel like talking to the provider on the phone, you can simply email them. You can find the email address on their website’s contact us page.
3. Store Visit
You can visit their physical store and have a chat with the provider’s customer representative. They will welcome you and will fix whatever issues you are facing.
4. Online Chat
If you want an instant answer to your query, it is suggested to visit the provider’s website and chat with the customer representative. You can ask them anything you like. For instance, if you have forgotten your MetroNet internet login credentials, let them know, and they will help!
Reasons for MetroNet Internet Outage
Although the provider promises to keep you connected to the internet at all times, there are times when the connection breaks. There can be multiple reasons for that. Let’s have a look at a few of the factors responsible for the service outage.
- The modem is not properly connected
- Network congestion
- A problem at your ISP’s end
- The router is not configured to the requirements of your internet connection
- Hardware problems
Conclusion
You can’t go wrong with MetroNet! And the reason is simple; the company makes sure that they deliver what they have promised. Hence, you can expect to receive an outclass service every time. Whether you are subscribed to their internet or some other service, you can count on the provider to make the user experience as convenient as possible.
FAQs
Is MetroNet internet good?
Yes, if you seek high-speed and reliable internet, MetroNet is the best.
How much does MetroNet internet cost?
The cost of the provider’s internet ranges from $49.95 to $89.95
Why is my MetroNet internet not working?
There may be a service outage in your area. It’s suggested to call your provider if you are having service-related issues.
How fast is MetroNet internet?
The internet speed can go as high as 1 Gbps.
Is MetroNet fiber internet good?
Yes, many internet users have given positive reviews to the provider’s fiber internet service.