How to Measure DevOps Performance
Measuring DevOps performance is something that is a necessary evil for your business. DevOps is a tremendous asset to your endeavors because it will allow you to assess performance benchmarks clearly and concisely.
Micro Focus states, “Focusing on alignment, built-in quality, and transparency is essential.” Of course, a solid DevOps plan is nothing if you cannot measure the plan appropriately, so you should consider the following components:
Keep value stream management in mind.
DevOps would require your enterprise to become a software company to a certain extent. However, organizations cannot be content just to become a group of software experts. They must also fully understand all of the value streams involved in the DevOps process. It means that your employees understand every aspect of the value stream process, from the initial software idea to the total production of said software. This is where value stream management comes in. Here are some things you ought to keep in mind:
Be aware of your deployment frequency.
How frequent is your deployment? How often do you deliver new features, provide new updates, and make software improvements? Moreover, it’s not enough just to do it, but can you do it with efficiency? If you can improve your deployment efficiency, it will lead to greater agility and quicker adherence to the needs of your users. At the very least, you should measure deployment weekly because that will provide better insight into what changes might be needed.
Look at the change failure rate.
There is no question that DevOps is a very complex subject. This means that there is no single metric that will exist as the sole indicator of success. Increasing frequency might seem like the ultimate goal of the DevOps transition. But this metric has to be assessed with the failure rate in mind as well. If more frequent changes that are being deployed keep failing, then that means that your end result could either be a decrease in customer satisfaction or a loss in revenue. Take a look at your KPIs. If they indicate that the change failure rate is higher as the deployment frequency gets better, that probably means that it is time to scale back on the long-term solutions and look at your existing issues.
What is your Mean Time to Recovery (MTTR)?
Of course, you also need to look at your Mean Time to Recovery (MTTR). This is a key performance indicator that will gauge the efficiency of your company in resolving a whole host of issues. If you improve your MTTR. It will reduce the impact of these problems. Things such as the ability to evaluate the impact of the business. Customer experience, and repercussions associated with that will provide insight into how you and your team can prioritize and understand the problems.
Of course, this is just the beginning. There are plenty of other things that you must keep in mind. Such as lead time, the change in volume, the defect escape rate, and the number of customer tickets. It can take a lot of training to do this right. But it is well worth it for your business endeavors!
